- Dermatological and allergic conditions are often chronic, wax and wane,
and can be quite frustrating to manage. We understand that and will do
our best to provide you with prompt replies to telephone calls or e-mail
inquiries. - Please also understand that in most cases, the question/condition is not
an emergency and can wait 48-72 hours for a response. If the matter is
more urgent than that, we ask that you contact your veterinarian, see
the emergency service, and/or have the receptionist contact the
dermatologist. - Because the dermatology service is not in the clinic every day, please
understand there may be a period of time before your call is returned.
Telephone calls are generally returned on the days that the doctor is
scheduled. The calls will be returned during or about an hour after the
clinic hours for that day. - In order to be efficient and in order to help everyone requesting a
telephone call, please know that you will most likely speak with one of
the highly trained and experienced dermatology technicians. - The dermatologist will be willing to speak with a primary practitioner
anytime. The dermatologist will always be willing to speak with an
active client (seen within 6 months), but it may take a few days for the
return call. Thus, we encourage you to converse with a dermatology
technician who can speak with the dermatologist. - The dermatologist will NOT be able to speak with anyone other than the referring veterinarian or staff of the referring veterinarian prior to an appointment. All questions for the dermatologist will be answered
during the extensive 60 minute initial examination. If there are
questions prior to the appointment, please direct the questions to the
receptions who will either answer your question immediately, get back to
you after speaking with a member of the service, or have a dermatology
technician return a call. - Telephone calls are a very poor substitute for a true examination. In
some cases, we will request a telephone update, but in most cases, a
recheck in person is optimal (at least initially). The skin is a very
complex organ and visual as well as physical examination is very
important. Scheduled/requested rechecks are necessary to provide the
best possible management of your companion's condition. We can ALWAYS converse with your primary veterinarian upon request.
Member Topics
Newsletter Sign Up
Member Login
Raritan Veterinarian
Animerge
21 US HWY 206
Raritan, NJ 08869
908-418-4476
Animerge
21 US HWY 206
Raritan, NJ 08869
908-418-4476